This charming, ancient island inn is now an award-winning boutique hotel. Nestled in the charming village of Lamlash the hotel boasts one of the most beautiful locations on the Isle of Arran; looking across Lamlash Bay toward the Holy Isle which rises 1,000 feet out of the sea. The Glenisle was honoured at the 2011 Scottish Hotel Awards, scooping up a Gold Medal for hospitality as well as the prestigious Rising Star Small Hotel award.

No one knows when the hotel was built but it is probably one of the oldest hotels on the island and most likely dates from the early nineteenth century. The entire hotel was refurbished in 2008 and guests now comment on the freshness of the rooms and the sense of relaxation and charm.

The inspiration for the interior redesign has been Arran itself. The colours reflect the heather of the hills, the grey of driftwood and the shifting colours of the sea. In this characterful, old building every bedroom has been individually designed; each has a different colour scheme, some have gabled windows, some look over our walled garden and some look directly across the sea to the Holy Isle.

The Glenisle Restaurant is a favourite of locals and visitors alike because of its excellent food and friendly, relaxed ambiance. The menu changes with the seasons and the chefs delight in producing mouth-watering dishes from the produce of the region as it becomes available.

Once you have experienced Arran from the comfort of the Glenisle Hotel you might find yourself, like so many others, coming back year after year for a regular break which both relaxes and revitalises.

Policies

In order to avoid fraud, only make prepayments (reservations or deposits) using a credit card (or any other card that does not require a PIN number for online purchases) or PayPal. Never make an advanced payment using cash, checks, money orders or bank transfers. Learn why.

Where cancellation or amendment is notified to us:

•less than 7 days prior to arrival or after you have checked in - the total tariff for your booking will be charged in full. However we may, at our discretion, refund this amount to the extent that the room reserved for you can be let to a third party for the period of your booking; or
•between 7 and 31 days prior to arrival - 1 night's tariff per person will be charged if we are unable to let the room for the period of your booking; or
•more than 31 days prior to arrival - no charge will be made.

When booking this lodging, travellers will be required to accept the terms and conditions of a booking agreement in addition to the prepayment and cancellation policies shown above. To see the agreement, click here.

Tariffs
Unless otherwise stated, prices are listed per room per night and include breakfast. Extra charges will be made for more than two people in a double or twin room. Some tariffs also include dinner in which case drinks are not included and a supplement may be payable for certain items. Breakfast is available from 8:00am to 10:00am and dinner from 6:00pm to 9:00pm. No refund shall be payable for a missed meal.

An early or room service breakfast can be requested on 24 hours notice. Room service is only available during our normal breakfasting hours and will be subject to an additional cost.

Making a Booking
You will be asked to guarantee your booking with a valid credit or debit card. No payment is taken from your credit or debit card at the time of booking. Payment is taken on departure or in the event of cancellation other than in accordance with our cancellation terms. See under 'Cancellations and Amendments' below for details on cancellations.

If you book via our website a deposit of one night's tariff will be charged at the time of booking. You will be notified of the total amount of the deposit before you are required to enter your credit card details.

Packages and Special Offers
Some packages, such as the New Year Package, will have one price for the entire stay instead of a price per night. A non-refundable deposit will be required at time of booking and the full charge must be paid at least one month before the arrival date. If the balance remains unpaid more than 4 days past the due date the room will no longer be held and will be made available for other guests to book. Special Offers will require full payment at the time of booking. For Packages and Special Offers no refund will made in the event of cancellation. Because of this and because stormy weather can disrupt ferry sailings, it is strongly advised that you have travel insurance should you need to cancel your stay at the Glenisle Hotel for any reason or are unable to get to Arran due to cancellation of the ferry services.

Supplementary Charges
The total tariff for your stay will be set out in your reservation confirmation. For the avoidance of doubt, the tariff does not include any incidental charges which you may incur during your stay (including, by way of example only, your use of the hotel's restaurant, bar and the costs of external telephone calls from your room). Such charges will be payable by you on your departure and, in the event that you fail to pay any such incidental charges, it is a condition of your contract with Arran Hotels that you irrevocably authorise Arran Hotels to debit your credit or debit card for the amount of any shortfall.

Check In/Check Out
Hotel rooms are normally available from 2:00pm on the day of arrival. On arrival you will be asked to produce a valid debit or credit card for the hotel to take the card's details. Rooms must be vacated by 10:30am on the day of departure, unless otherwise sanctioned at the discretion of the hotel manager. If the room is not vacated by the checkout time, we reserve the right to charge you for an extra night's accommodation per person. Prior to your departure from the hotel you will be required to settle your bill. Arran Hotels accept all major credit and debit cards, including MasterCard, Visa, Maestro, Delta, and Connect.

Cancellation and Amendments
All cancellations or amendments must be made in accordance with our cancellation terms. Where a cancellation or amendment is not made in accordance with our applicable cancellation terms, we reserve the right to charge you the total tariff for your booking.

Our cancellation terms are as follows:-

Where cancellation or amendment is notified to us:

•less than 7 days prior to arrival or after you have checked in - the total tariff for your booking will be charged in full. However we may, at our discretion, refund this amount to the extent that the room reserved for you can be let to a third party for the period of your booking; or
•between 7 and 31 days prior to arrival - 1 night's tariff per person will be charged if we are unable to let the room for the period of your booking; or
•more than 31 days prior to arrival - no charge will be made.
In the unlikely event that we have to change or cancel your reservation, we reserve the right to do so.

Damage to Hotel Property
We reserve the right to charge guests for the cost of rectifying any damage caused by the deliberate, reckless or negligent act of the guest to any Arran Hotel's property.

Guests will be charged £10.00 for the loss of any hotel keys.

Vehicles
All vehicles parked in the hotel car park are parked at the owner's risk.

Liability
Whilst every effort is made to fulfil any particular requests which you may have in relation to your stay with us, we cannot unfortunately guarantee that we will be able to meet any particular requests which you may make and our failure in this regard will not constitute a breach of contract.

Arran Hotels shall not be responsible for any loss or damage which you may suffer arising out of events beyond its control or the control of its suppliers (including, without limitation, fire, failure of electrical, gas or other power supplies, strikes, industrial action, terrorist activity, technical problems with transport, illness of entertainers and bad weather), nor for any curtailment, cancellation or change to any accommodation, activity or itinerary or any other consequences which arise as a result of such events.

For the avoidance of doubt, nothing in these terms and conditions shall operate to attempt to exclude or limit the Arran Hotel's liability for the death or personal injury of any person caused by the negligence of the Company or its employees, servants or agents or to attempt to exclude or limit the Company's liability in any manner which would be unlawful.

Policies
Every effort has been made to help you enjoy your stay. We would welcome any feedback on your experience and are happy to assist with any queries.

The Glenisle Hotel has a no smoking policy and guests found to be smoking may be asked to leave and/or charged for the cost of dry cleaning any affected soft furnishings and for any loss of income suffered because of any necessary airing of their room.

Only hotel guests are allowed in rooms after 9:00pm.

Because unforeseen events can arise, we strongly recommend that you purchase travel insurance which will cover any costs should you need to postpone or cancel your booking. We will not be responsible for any costs or losses incurred by you if you are unable to travel or complete your journey.

There are no pets allowed in the building.

Data Protection
Arran Hotels Ltd. is registered under the Data Protection Act 1998 and complies with the Act in all our dealings with your personal data. Information you provide to us will only be used by Arran Hotels and its subsidiaries. We may process personal information about you if you ask us to add your name to our mailing list so that we can keep you informed of seasonal promotions.

Your contract with us shall be subject to the laws of Scotland.