Minimum Stay:
You must book a minimum of 5 nights.
Payment Methods:
(Cash)
Prepayment Policy:
This lodging always requires prepayment for its bookings.
In order to avoid fraud, only make prepayments (reservations or deposits) using a credit card (or any other card that does not require a PIN number for online purchases) or PayPal. Never make an advanced payment using cash, checks, money orders or bank transfers. Learn why. 
Booking Cancellation Policy:
A thirty (30) day notice is required for cancellation for any reason including denial entry to Canada due to visa or other reasons. Cancellations that are made more than thirty (30) days prior to the arrival date will incur no further penalty than a $50 administration fee. Cancellations or changes that result in a shortened stay, that are made less than thirty (30) days of the arrival date, forfeit the rent payment. Rent payments may be refundable only in the event that the suite can be re-rented at the same booking rate less a 25% booking fee. Cancellation or early departure does not warrant any refund of rent or deposit. In any case that the suite becomes unavailable for unforeseen reasons, Mode Suites will have the right to substitute for a similar property within the same area and price range. If comparable accommodation is not available, Mode Suites will refund the guests’ deposit and final payment in full.
Booking Agreement:
When booking this lodging, travellers will be required to accept the terms and conditions of a booking agreement in addition to the prepayment and cancellation policies shown above. To see the agreement, click here.
1. check-in TIME IS AFTER 3PM PST AND CHECK-OUT IS 11AM. Early or late check-in/outs can be arranged upon availability but must be arranged in advanced. Late check-outs resulting in delay of incoming guests will be subject to a $100 fine.
2. NOISE LEVELS – Excessive noise causing disturbances to neighbouring suites is not permitted, especially between the hours of 10pm to 8am daily. In the case of a noise complaint, guests may be subject to a $200 fine.
3. ALL SUITES ARE NON-SMOKING UNITS. Smoking is permitted only on the patio. If smoking is detected inside the suite, guests are subject to losing their deposits.
4. PETS ARE ALLOWED IN THE BUILDING UPON APPROVAL. Only well behaved, non-shedding pets are allowed in select suites and a pet fee is applicable to all rentals.
5. RESERVATION DEPOSIT of $500 is required via credit card only. This must be received within three (3) days of booking the reservation. If the deposit is not received within 72 hours of time of booking, the reservation is will automatically be cancelled. The deposit can only be made via credit card (Visa, MC or Amex).
6. DAMAGE DEPOSIT - The $500 reservations deposit will automatically convert to the damage deposit. The deposit is not applied toward rent; however, it is fully refundable within (14) days of departure, provided the following provisions are met.
a) No damage is done to the unit or its contents, beyond normal wear and tear.
b) All debris, rubbish, and discards are placed in dumpster, and soiled dishes are placed in the dishwasher and turned on and one load of laundry (towels and pillowcases) are started.
c) All charges accrued during the stay are paid prior to the departure.
d) No linens are lost or damaged.
e) The renter is not evicted by the owner (or representative of the owner), the local law enforcement, or the security company employed by the complex.
Damage deposit will be returned via the same credit card that was charged for the reservations deposit. In the case that damages are done to a suite that exceeds $500, the guest will be responsible for costs incurred and Mode Suites reserves the right to charge the same credit card for the excessive damages.
7. PAYMENT – Final payment for the rent is due 30 days before arrival. The payment can be made via credit card. In the case where booking is made less than 30 days prior to arrival, the entire rental payment and damage deposit is due at time of booking for rentals of 30 days or less. Additional month payments are due on the first of each month.
8. CANCELLATIONS – A thirty (30) day notice is required for cancellation for any reason including denial entry to Canada due to visa or other reasons. Cancellations that are made more than thirty (30) days prior to the arrival date will incur no further penalty than a $50 administration fee. Cancellations or changes that result in a shortened stay, that are made less than thirty (30) days of the arrival date, forfeit the rent payment. Rent payments may be refundable only in the event that the suite can be re-rented at the same booking rate less a 25% booking fee. Cancellation or early departure does not warrant any refund of rent or deposit. In any case that the suite becomes unavailable for unforeseen reasons, Mode Suites will have the right to substitute for a similar property within the same area and price range. If comparable accommodation is not available, Mode Suites will refund the guests’ deposit and final payment in full.
9. MAXIMUM OCCUPANCY – the maximum number of guests per one bedroom suite is limited to two (2) persons. Maximum number of guests for two bedroom suites is limited to four (4) persons. An additional charge or $15.00 per person per night for guests in addition to the limit will be assessed.
10. CLEANING FEE – A one time cleaning is included in your rental. The cleaning will be done at time of check-out. There is no daily maid service in the rental rate; however it is available at an additional rate of $25/hour.
11. PARKING – Parking may be made available for additional $10/day, $60/week and $120/month.
12. FALSIFIED RESERVATIONS – Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit, and/or rental money and the party will not be permitted to check-in.
13. WRITTEN EXCEPTIONS – Any exceptions to the above mentioned policies must be approved in writing in advance.
14. ENTRY KEYS/FOBS – There is a $100 charge for each set of entry fob and key that is lost. In the case that the key is lost and a Mode Suites representative is required to unlock the suite door with the master key, guests will be subject to a $50 trip charge.
15. LOST OR STOLEN ITEMS – Mode Suites is not responsible for lost or stolen items throughout the duration of the guest’s stay. Please do not keep valuables in the suite or in your vehicle at any time.
16. PERSONAL INJURY – Mode Suites is not responsible for any injuries to guests and/or their properties throughout the duration of their stay.
Paula Robinson
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